Blog

5 Reasons every SMB needs marketing automation

Marketing automation can be a large budget line item for a small- to mid-sized business (SMB). With limited means and resources, many SMBs would rather rely on good old human effort. However, sending emails, segmenting lists, following the buyer’s journey, and performing other essential marketing tasks manually is not just time-consuming, but it is also often costly and error-prone.

Considerations for selecting a VoIP system

Keeping in touch with people through mobile devices has become cheaper than using traditional phone lines, so it's not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet Protocol (VoIP) services are a popular alternative to regular phone calls and have become a necessity for many organizations.

Firefox features you should start using

Whether you’re using Mozilla Firefox for personal internet browsing or work, this powerful browser has features that can improve your experience. Make sure you’re making the most of these features in particular.
Customizable Firefox toolbar
Choose which tools you want to see on your Firefox toolbar and maybe even discover new ones you haven’t heard of.

Boost your marketing campaigns with video content

Creating trending videos on social media is one of the best ways to catch people’s attention and market your brand. These are the seven types of video content you can use to bolster your marketing campaigns.
Business introduction or behind-the-scenes
If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product.

What you need to know about VoIP Quality of Service

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS).
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Simple steps to protect data in the cloud

Small- and medium-sized businesses can't afford a data breach. According to IBM’s 2020 Cost of a Data Breach Report, a single breach can cost organizations $3.86 million on average. Be proactive in making sure your data is safe in the cloud, so you don't have to spend a huge amount mitigating a breach.

The importance of security audits

Organizations can't afford to be complacent with their cybersecurity. Beyond installing the latest cybersecurity tools, you need to conduct a security audit to ensure that you successfully implement a sound defensive strategy.
Auditing and the security strategy
Audits are necessary to ensure and maintain system quality and integrity.

The advantages of unified communications for small businesses

Companies looking for an approachable, affordable, and reliable upgrade to business processes are turning to unified communications (UC) to improve their information systems. UC is cheaper than ever to deploy, and its simplicity attracts business leaders formerly reluctant to adopt new technologies.