The business case for virtual reality: Practical uses across industries

Virtual reality (VR) moves faster in business than most people realize. The entertainment association lingers, but organizations across construction, manufacturing, healthcare, real estate, and retail have been deploying VR for specific operational use cases where it outperforms any alternative.

Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone has supported multiple assigned phone numbers for some time, but mobile users have had limited access to that functionality. A Microsoft 365 update that rolled out from late July through mid-August 2026 extends full multiline capability to Teams mobile on iOS and Android, bringing mobile users in line with the desktop experience.

The padlock icon, spoofed websites, and how to browse more safely at work and at home

Browser security has improved considerably over the past decade, but the threats have kept pace. Among the measures designed to make online activity safer, HTTPS is one of the most important — and one of the most misunderstood. Understanding how HTTPS works, how attackers manipulate it, and what habits genuinely reduce your exposure online is increasingly relevant for anyone using the internet for work, banking, or personal communication.

What’s the difference between FXS and FXO? A plain-language guide for businesses

The terms FXS and FXO come up in almost every conversation about analog telephony and VoIP integration, but they’re rarely explained clearly. They’re not interchangeable, and confusing them during a phone system setup creates problems that can be difficult to troubleshoot after the fact.

How number porting works and how to make sure it goes smoothly

Your business phone numbers are yours to keep, regardless of which carrier currently manages them. The Federal Communication Commission’s (FCC) local number portability rules guarantee that right, but the transfer process has requirements that you need to understand before you begin.

Is your technology working for your business? Regular reviews help you find out

Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing basis as tools evolve, business needs shift, and the threat landscape changes. A regular technology business review is the mechanism that keeps those decisions grounded in current reality rather than outdated assumptions.

How call recording drives performance, training, and customer insight

Protecting the business in a dispute is one reason to record calls, but it's far from the only one. When call recording is part of a broader communication and performance strategy, those conversations can become a valuable source of information for improving employees, operations, and customer interactions.