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Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice […]

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering. This strategy can be used to steal personal information from unsuspecting […]

To access the web when the internet was in its infancy, computer users could only choose between Netscape Navigator or Internet Explorer. Thanks to advancements in technology, people can now do their work in a browser. If you’re looking for an alternate way to surf the web, our list below will have an answer for […]

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company. So why not start with this simple list of the five most […]

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to […]

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites. Focus on getting comments […]

Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five are our favorites. 1. Multi-factor authentication (MFA) This tool earns the number one spot on […]

When it comes to the cloud, small- and medium-sized businesses (SMBs) may be compelled to choose either a private or a public cloud infrastructure. But there’s a third option, and it’s called the hybrid cloud. Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter controls […]

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads are a treasure […]

One effective Disaster Recovery (DR) solution for small businesses that most people are unaware of is Virtualization. The former is a strategy used to recover your business after a disaster has struck, while the latter is a way for businesses to save money by running all their office PCs on a “virtual” server. Read on […]