While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using an uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without the internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPS for your networking equipment, including cable modems, wireless access points, and […]

An average business uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge hurdle for both users and administrators. Single sign-on (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO? Single sign-on […]

While not always accurate in its portrayal of hackers, Hollywood does get at least one thing right: there are many types of hackers out there, all with varied methods and motivations. In this article, we’ll take a look at three main types of hackers. A complicated history In the 1950s, the term “hacker” was vaguely […]

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]

Google Chrome is the most popular web browser in the world with over two billion installs, one billion users, and 53% share of the market. Its speed is one of its most notable advantages over other existing browsers, which is why it’s preferred by most users. But even the fastest browser can have issues from […]

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals. A technology business review reveals […]

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to purchase cybersecurity software. To maximize your company’s cybersecurity investment, follow these steps. Uncover threats and […]

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way, you will be able to easily diagnose and troubleshoot these problems. Choppy voice The main […]