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Essential insights on distributed spam distraction

Distributed spam distraction (DSD) is a cyberattack that has gained prominence in recent times. By diverting attention through a coordinated network of distractions, attackers seek to exploit vital information from individuals and organizations. This article contains vital information that will shed light on the world of DSD and equip you with the knowledge you need […]

Improving your business’s on-hold strategy with VoIP

For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging […]

Simple speed hacks to boost your Chrome browser

Google Chrome is the go-to browser for many users because of its user-friendly interface and robust features. However, some users have reported that Chrome can be slow and unresponsive, making it frustrating to use at times. If you’ve experienced such issues, don’t worry, as there are several speed hacks that can help you speed up […]

Why every SMB needs a business continuity plan: Protecting your company from unexpected disruptions

Small- and medium-sized businesses (SMBs) often operate with limited resources, making them particularly vulnerable to disruptions caused by unexpected events. While larger companies may have dedicated departments and resources to handle crises, SMBs often lack these luxuries. However, having a business continuity plan (BCP) can help mitigate these risks. In this article, we’ll explore why […]

How to enhance your company’s BYOD security

Bring your own device (BYOD) is a trend that has grown in popularity because of the convenience it offers employees, but it also presents a serious security risk. If an employee’s personal device is not appropriately secured, it can become a potential entry point for attackers to gain access to sensitive corporate information. Therefore, it […]

VoIP problems? Here’s how to fix them

To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise. Here are some common VoIP issues and their solutions. Jitter Jittery or crackly audio on […]

Cloud ERP: Streamlining your business operations in the digital age

The cloud has revolutionized the world of enterprise resource planning (ERP), enabling companies to access their ERP software and data from any location with an internet connection. This has made it possible for businesses of all sizes to leverage advanced ERP capabilities and features without requiring on-site hardware or IT resources. So, what exactly is […]

Essential tips for making an effective disaster recovery plan

As a business owner, you know that data security is paramount. It’s therefore essential to ensure you have taken all necessary steps to protect yourself against potential data loss events, such as data breaches and natural disasters. In this essential guide, we will outline the key steps you should take in creating a disaster recovery […]

Why you should avoid password autofill

With all the different passwords you have to manage, it can be tempting to just let your browser store your passwords for convenience. However, this “convenience” can come at a cost: hackers easily accessing your accounts. If you’ve been considering using password autofill, it’s important to understand the risks that come with it and why […]

An overview of VoIP Quality of Service

Have you been experiencing dropped calls or garbled audio during Voice over Internet Protocol (VoIP) calls? Although cloud phone services can offer significant benefits over traditional phone services, they cannot always ensure consistently high-quality phone service. In this article, we will highlight the importance of VoIP quality of service (QoS) and explain how to set […]