Blog

How theft of service impacts business VoIP networks

Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses’ VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this […]

How to choose the safest web browser

The internet is filled with cyberthreats that can quickly put a company out of business. These threats often infiltrate business networks through unsecured web browsers, and using incognito mode is not a surefire way to keep you safe. To ensure your online safety, here’s a list of the most secure browsers you can use. Tor […]

The business continuity benefits of cloud technology

Where you store your company’s data backups is vital to the success of your business continuity strategy. There are various storage media to choose from, but if you value flexibility and convenience, then you should look no further than cloud storage. Here are the benefits that the cloud offers. Improved uptime Many business owners think […]

The crucial role of MSPs in SMB cybersecurity

With modern cyberattacks targeting companies of all sizes, businesses cannot afford to relegate cybersecurity to the bottom of their list of priorities. When it comes to cybersecurity, even small- and mid-sized businesses (SMBs) would do well to get help from an expert. Here’s how having a managed IT services provider (MSP) implement robust cybersecurity solutions […]

Why you should consider using softphones

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones. Anytime, anywhere business phone Softphones […]

A checklist for avoiding WordPress website issues

Maintaining a WordPress website is not as difficult as it may seem, but there are certain tasks that should be done on a regular basis to ensure optimal performance. In this blog post, we will outline six essential maintenance tasks that all business owners should follow. By following these, you can avoid common problems such […]

Why dashboards are vital tools for business growth

People are visual creatures, so we interpret visual data better than written words. That’s why most businesses turn to dashboards to present data in a way that’s easy to understand. Here are some common uses of dashboards across various business functions. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various […]

Fileless malware: The invisible threat

Hackers have found a clever way to get around anti-malware software — they’re using fileless malware, a type of malicious software that’s not as visible as traditional malware. This means it can infect your entire infrastructure without you even knowing. Let’s take a closer look at how fileless malware works and what you can do […]

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

Benefits of deploying a hybrid cloud

More and more companies these days are hosting their business components on the cloud, as it has proven to be reliable, cost-effective, and secure. However, many small- and mid-sized businesses (SMBs) experience certain operational pains on either the public or private cloud. Fortunately, they can now opt for a middle ground that offers the best […]