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How to set up VoIP QoS and get crystal-clear calls every time

Does your Voice over Internet Protocol (VoIP) system sound like a bad radio signal sometimes? Good news! VoIP Quality of Service (QoS) can eliminate those dropped calls and choppy connections. Here’s what you need to know. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing the flow of network traffic through […]

Exploring the cutting-edge of encryption and cyber defense

The threats and needs of today’s digital world demand more than standard encryption. Fortunately, encryption is evolving rapidly. From concepts that rethink the fundamentals to applications that let businesses compute securely on encrypted data, cutting-edge encryption techniques are opening new doors for robust, flexible, and future-ready data protection. 1. Homomorphic encryption: Computing without decrypting Imagine […]

Essential Skype alternatives for business success in 2025

Mark your calendars: May 5, 2025 is the date Microsoft pulls the plug on Skype. For many businesses, this signals a necessary shift toward more robust and feature-rich communication platforms. Instead of viewing this as an inconvenience, see it as an opportunity to level up your team’s connectivity and efficiency. We’ve rounded up some alternatives […]

Trouble in the cloud: Top issues in deploying private clouds

Building a private cloud offers control, security, and scalability, but getting there takes careful planning. Without the right tools or strategy, it’s easy to run into delays and waste valuable resources. This article explores the most common mistakes organizations make when building private clouds and shares practical tips to help you steer clear of them. […]

AI tools are monitoring employees — but should they?

More and more companies are using monitoring software powered by artificial intelligence (AI) called bossware. Employers claim it enhances productivity and security, but critics warn that it may undermine trust and encroach on privacy. Tracking beyond time metrics According to a 2024 survey by ExpressVPN, 61% of businesses now use AI-powered monitoring systems to evaluate […]

What developers should focus on to strengthen software security

A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly. Here’s a breakdown of these 10 essential practices, explained in plain language. Limit access based on roles Not everyone needs access to […]

An SMB’s guide to understanding the UCaaS and CCaaS convergence

Modern businesses run on communication — both within teams and with customers. That’s why more small and mid-sized businesses (SMBs) are integrating UCaaS and CCaaS to create a more connected and responsive workplace. This article explores how a unified approach can simplify communication and reduce costs while also offering practical steps for combining the two […]

What HTTPS really does and why you should care

Think HTTPS (Hypertext Transfer Protocol Secure) is just another tech acronym? Think again. This article unpacks the real-world benefits of browsing on HTTPS-enabled websites. It’s a straightforward look at how this simple security protocol helps keep your online activities protected, and why you should always look for it before clicking. What is HTTPS? When you […]

What you need to know about the ransomware landscape

Ransomware continues to be one of the most disruptive threats that businesses face. What was once simply a method to encrypt files and demand a ransom has now evolved into far more sophisticated and damaging operations, exacerbating risks for organizations of all sizes. This article explores the current trends in ransomware and how businesses can […]

VoIP bandwidth requirements for clear, uninterrupted calls

Wanting to try Voice over Internet Protocol (VoIP) for your business but worried your internet bandwidth might not be able to handle it? A unstable connection can result in poor call quality, echoes, or dropped calls — frustrations no business wants to deal with. To help facilitate a smooth communication experience, we’ll break down VoIP […]