Businesses that once adopted Voice over Internet Protocol (VoIP) to save money and improve call quality are now tapping into something even more powerful: artificial intelligence (AI). AI is being woven into communication systems to not just support calls, but to understand, adapt, and learn from them, making conversations smarter and customer service more seamless. […]
While cloud computing offers undeniable scalability and convenience, it often lulls businesses into a false sense of security regarding the safety of their data. The reality is that major outages, human error, and malicious attacks are inevitable risks that no single provider can completely eliminate. As illustrated by the catastrophic failures of several major tech […]
Zero trust is an essential security framework that safeguards businesses against significant financial and reputational risks of data breaches. This approach promises a functional, highly protective system for all your digital assets. Read this article to learn the essential strategies needed to successfully implement a zero trust architecture that makes your business more cyber resilient. […]
Still using a traditional phone system for your business? You might be missing out. This post breaks down why VoIP is now a must-have for small businesses, and how it can help you work smarter, not harder. What is VoIP? VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the […]
We’ve all experienced the annoyance of a blank screen or an error message, but when it’s your own business website, that annoyance turns into panic about broken tech or hackers. Take a deep breath and remember that downtime happens to everyone — even giants like Amazon — and while you can’t prevent every glitch, understanding […]
If your workday constantly feels like a scramble, you’re not alone. The good news? There are practical tech strategies you can use right now to reclaim your time, reduce stress, and get more done without burning out. Streamline routine work with automation Workflow automation eliminates repetitive tasks. Instead of manually sending follow-up emails, updating spreadsheets, […]
For retailers, the holidays mean bustling stores and record-breaking sales. Unfortunately, it also means increased cyberthreats. Hackers and scammers ramp up their activity during the busiest time of the year, preying on distracted staff and eager shoppers. Here’s how store owners and retail managers can prepare for and fend off the most common holiday cyberthreats. […]
Making voice and video calls over the internet should be easy, but it’s not always the case. Some networks block Voice over Internet Protocol (VoIP) apps, while others leave your call data exposed. Using a virtual private network (VPN) with VoIP adds a layer of privacy and helps ensure stable, reliable communication, whether you’re managing […]
AI (artificial intelligence) is changing the way we do business, and cloud AI is making it simple for companies to incorporate this technology into their daily workflows. In this article, we dive into what cloud AI is, how it works, and how it offers businesses a cost-effective, scalable way to leverage AI. What is cloud […]
Many businesses are unknowingly vulnerable to cyberattacks due to simple misconfigurations in their cloud environment and inadequate security measures. Find out where your greatest risks lie and learn how to fix them. Why cloud security continues to fail A recent report by the cloud security firm Tenable highlights an alarming trend: 74% of companies surveyed […]